Is anyone else not getting response from their service cases?

Discussion in 'Razer Support' started by MyRazerNumber, May 22, 2019.

  1. MyRazerNumber

    MyRazerNumber New Member

    Is anyone else not getting response from their service cases?

    I have unresolved issues from Feb 11 th, and service has gone dark and is not responding to emails. It's been 3 weeks since they last responded and have not responded to any email since then,
     
  2. MyRazerNumber

    MyRazerNumber New Member

    That was fast, looks like my case was not escalated and was stuck in a queue.
     
  3. Razer.Lauriat

    Razer.Lauriat Title: Entitled Staff Member

    Let me have this checked. Please PM me your case number.

    *Moved this thread to Support board for visibility.*
     
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