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Is anyone else not getting their zSilver for playing?

Discussion in 'Razer Cortex' started by JewelTK, Jan 6, 2018.

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  1. JewelTK

    JewelTK New Member

    Since the start of the month I've logged around 3 - 4 hours on Starcraft II and almost everytime I don't get them. Sometimes I have to just restart the program repeatedly to get it. Is this happening to anyone else? I've lost around 1,000 - 2,000 zSilver because of this.

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  2. Jenjar

    Jenjar Well-Known Member VANGUARD

    I am earning ZSilver fine here today, Did you try to re-login to Cortex or restart it, or try another one of the games if you have any other the other ones to see if it is just that game that is not working?
  3. JewelTK

    JewelTK New Member

    Yeah I had to reinstall Cortex which seems to have fixed it. There goes a week's worth of zSilver over a tiny bug -_-
  4. kajira

    kajira Mother of Gaming

    There have been many, many, many threads about this over the past week and a half or so, and I feel really bad for the folks who are not being awarded their zSilver. I wish I could press some magic button and say "Okay, it's fixed!" LOL

    However, I can recommend that people who have this issue continue to use the feedback options available and report it with logs and or screenshots when possible so that the correct Razer team and look into the issues. The more people who can supply information the faster they're usually able to fix problems.

    Good luck folks, I hope everything works for you very soon!
  5. SiHanWang

    SiHanWang New Member

    Last week I got the same problems, too. However, From this week it does work again. I pretty consider that it's a kind of bugs that will be fixed automatically or just to warn you not play so much games:).
  6. poh2ho

    poh2ho Well-Known Member

    There was an issue last Friday but it was fixed by Razer.
    You should try posting a feedback to report the issue on Cortex.
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