Is there hope for my RZ09-01952E72 with a bloated battery? | Razer Insider

Is there hope for my RZ09-01952E72 with a bloated battery?

  • 5 August 2020
  • 1 reply
  • 7 views

My Razer Blade 15 from December 2016 has recently given out on me. the battery is significantly expanded, bending the metal body. It doesn't seem to hold a charge but will power on when plugged in, but I only did that briefly to confirm.

My laptop is no longer under warranty according to the Razer site, and the Microsoft store (I ordered through the MS Store) says they can't do anything and to try Razer.

Is there hope for my laptop to get a replacement battery and replaced/refubished lower body casing? Any reputable third parties I should check out if there is no Razer solution?

Thanks for the help!

This topic has been closed for comments

1 Reply

Userlevel 7
Can’t you rise support ticket to confirm if you can get bottoms lid and battery replacement? If it’s out of guarantee the matter you only have to pay the repair and part replacement to keep the hope on your Blade 14 late 2016 (on that time there was no blade 15 btw). There’re Ebay to check those parts but I recommend to rise support ticket first, replacing it on Razer side would be more accurate.