Issue with lighting/Synapse, help.

Discussion in 'Razer Support' started by CygnusNero, Oct 18, 2018.

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  1. CygnusNero

    CygnusNero New Member

    So I upgraded to a new computer two weeks ago, I kept my Black Widow X Tournament Chroma and my Abyssus Elite, so one of the first things I did was install Synapse 2 and 3 for each product respectively. I've had no issues with S3 and my mouse but I've had major issues with my keyboard. I decided to download Fortnite since I figured I'd give it a try with my new setup and I didn't really pay attention to the install process, so I think this is where I messed up. Ever since then my keyboard will only light up if I launch the game, and my keyboard is no longer detected by Synapse. I'm fine with uninstalling FN as I don't really like it, but I fear that if I get rid of it to try and fix things I may have to download it all over again if my solution doesn't work out. I can't really find any information on this as everything I saw was either "one key doesn't light up" or "I can't get chroma in this game" and those aren't my issues. I just want to make it so that I don't have to worry about relaunching a game I don't play anymore just to get lighting.
  2. NutNutTheGod

    NutNutTheGod New Member

    does this happen all the time or just in game
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