Issue with new Blackwidow elite | Razer Insider

Issue with new Blackwidow elite


HI!!!
so this my first post.
I purchased a Blackwidow elite on the weekend, so only a few days old and i am experiencing issues with the volume control wheel.
when i start my computer it all seems to be working fine but when I open a game. it stops working and I have to ALT+tab and manually adjust volume in taskbar. from that point the volume wheel wont work till the computer has been restarted.
does anyone know if this is an issue with settings or maybe a software issue?

any help would be much appreciated

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2 Replies

Hi there, @Ghostlyone1! Can you send me the serial number of your Razer BlackWidow Elite through PM? Also, include the link of this thread. Let's continue from there.
Some games block media keys. I experienced it when playing Resident Evil 2 Remake. Most of other games don't do that. I can use media keys in game as well. I only had this with Resident Evil 2 Remake.