Issue with the touch screen on my Razor phone

Discussion in 'Razer Support' started by domeTuftsBluegeo599, Apr 19, 2019.

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  1. domeTuftsBluegeo599

    domeTuftsBluegeo599 New Member

    Hey guys I'm having issues with the touch screen on my razor phone it has developed 2 dead spots on the touch screen Where i must commonly touch is there any existing fixes etc for this?. I have Allready done a factory reset and am curious If there are any other option availiable to me. Thanks in advance for any help or suggestions.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please enable touch tracking via Developer Options then screen capture so we can get a better picture of the severity. In any case, send me a PM with the serial number of your Razer Phone along with the Build Version so I can help you get this sorted out.
     
    domeTuftsBluegeo599 likes this.
  3. domeTuftsBluegeo599

    domeTuftsBluegeo599 New Member

    Here's the tracking
    Is it best to go through the vendor on these things ?
     

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  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    That's a huge dead zone. When and where did you get the phone from? Please send me a PM so I can validate the warranty status of the device.
     
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