Issues with my Razer Electra V2 USB | Razer Insider

Issues with my Razer Electra V2 USB


Hi there,
I have an Razer Electra headset and today it stoped working all of a sudden.
I have read some Articles about the Problem but nothing was really helping.
M< problem is that the Headset would sop working sometimes and a simple replugging would fix the Problem
but today it did the same thing and after I plugged it in the only thing I would get was Windows saying that the USB device wasn't recognized. If tried about everything that came to mind but nothing worked.
I hope that somebody can help me.

Fuersterrr

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6 Replies

Userlevel 6
Hi there! Have you tried using another PC to see if the same issue persists? Let me know.
Razer.RedPanda
Hi there! Have you tried using another PC to see if the same issue persists? Let me know.

Yes I have tried it on other devices but I have the same Problem there.
Userlevel 6
Thanks for the reply. Please send over the serial number of your Electra V2 USB through PM. I'll assist you from there.
Razer.RedPanda
Thanks for the reply. Please send over the serial number of your Electra V2 USB through PM. I'll assist you from there.


Where do Ifind the serial number?
I'm having the same problem. This is my second razer electra, they replaced me the first one because of this problem, i think that there is some problem with the USB
Userlevel 6
Fuersterrr
Where do Ifind the serial number?

You can find the serial number underneath the left earpad.

Rodrigold
I'm having the same problem. This is my second razer electra, they replaced me the first one because of this problem, i think that there is some problem with the USB

Hi there! Please PM me the serial number of your Electra V2 USB. I'll pick it up from there.