Issues with naga pro BT connection

Discussion in 'Mice and Surfaces' started by coolElectricIndigo498, Jul 31, 2022.

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  1. Hello,

    I just recently got the naga pro and am having an issue where when the mouse goes to sleep it will not wake reconnect to the bluetooth. I have to remove it and reconnect every time. I have updated firmware, tried reinstalling synapse a few times.
    Anyone else have this problem or know a solution?

    THank you!
  2. Dixon1260

    Dixon1260 New Member

    Try turning off all things to do with power management on USB ports ( In control panel > power options & device manager > universal serial bus controllers ). I also use the dongle plugged in to the port on the charge dock.

    Also i would recommend to not use USB 3.1 Gen2 Type A.

    I did multiple things to try and solve my issues and at the moment it seems to be working fine. My Balance Now
  3. I have that turned off for all usb and bt options in device manager.
  4. In case it will help anyone, I did an uninstall for the drivers in device manager and everything is working perfectly now.

    I did this for mouse and keyboard by the way. No input lag on either device anymore.
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