Issues with naga pro BT connection | Razer Insider

Issues with naga pro BT connection

  • 1 August 2022
  • 3 replies
  • 299 views
C
Hello,

I just recently got the naga pro and am having an issue where when the mouse goes to sleep it will not wake reconnect to the bluetooth. I have to remove it and reconnect every time. I have updated firmware, tried reinstalling synapse a few times.
Anyone else have this problem or know a solution?

THank you!
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3 Replies

D
Try turning off all things to do with power management on USB ports ( In control panel > power options & device manager > universal serial bus controllers ). I also use the dongle plugged in to the port on the charge dock.

Also i would recommend to not use USB 3.1 Gen2 Type A.

I did multiple things to try and solve my issues and at the moment it seems to be working fine. My Balance Now
C
Dixon1260
Try turning off all things to do with power management on USB ports ( In control panel > power options & device manager > universal serial bus controllers ). I also use the dongle plugged in to the port on the charge dock.

Also i would recommend to not use USB 3.1 Gen2 Type A.

I did multiple things to try and solve my issues and at the moment it seems to be working fine. My Balance Now


I have that turned off for all usb and bt options in device manager.
C
In case it will help anyone, I did an uninstall for the drivers in device manager and everything is working perfectly now.

I did this for mouse and keyboard by the way. No input lag on either device anymore.
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