Issues With Razer Diamondback and Razer Synapse

Hello, thanks for taking the time to read this, and hopefully help me out.

So a few years back, my friend got me a Razer Diamondback for Christmas, and I've been using it happily ever since. Originally I could use the Diamondback, and user Razer Synapse's Studio to customize the color on the mouse, and then I went a year or two without trying to change anything. Fast forward to recent, after a factory reset I reinstalled Synapse, and everytime I go into Studio it says it doesn't detect a Chroma device.

Yes I have installed Diamondback's most recent drivers as well

Thank you for your help!