Item Serial Number Unknown For Razer Deathadder Chroma | Razer Insider

Item Serial Number Unknown For Razer Deathadder Chroma

  • 18 August 2020
  • 4 replies
  • 18 views
A
Hello, I just bought a new Razer Deathadder Chroma. I filled in everything on the website however it says the serial number is unknown. Because of this I can't change my sensitivity and rgb etc. :(

Could someone please assist me with my problem, and if there is no solution, does anyone know what the standard DPI is on this mouse? So what the DPI is in its original state.
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4 Replies

B
same problem with me
Razer.Caziel
Userlevel 7
Where did you get the mouse? Please send me the serial number of the device and a screenshot of how it appears on the device manager. Let's go from there.

*Locking this thread to curb conversations to PMs.
R
Razer.Caziel
Where did you get the mouse? Please send me the serial number of the device and a screenshot of how it appears on the device manager. Let's go from there.

*Locking this thread to curb conversations to PMs.

it doesnt work for me too so how should i send u the screenshot
Razer.Caziel
Userlevel 7
RudraGaming
it doesnt work for me too so how should i send u the screenshot


To initiate a PM, click on my name then hit start a conversation on the popup window. Do make sure to upload the screenshot on GDrive or Dropbox and send me a shareable link.
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