Just bought a Wireless Mamba Elite and Synapse 3.0 won't open

Discussion in 'Razer Synapse 3 Beta' started by zibby326, May 7, 2019.

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  1. zibby326

    zibby326 New Member

    I got the mouse 3 days ago and have been trying to get the software to open on Window 10 64-bit since then. I would like to use as the mouse as it is advertised.

    I clean reinstalled multiple times and repaired the file via the Razer software and windows. Nothing.
    I tried running installing in admin mode also nothing.
    I can open open up Razer central.
    Is there a solution or do I wait until the next update?
  2. BlackFireDragon

    BlackFireDragon Well-Known Member

    Can you tell me when you uninstall razer softwere you remove appdata and programfiles folders that stay after uninstalling ? If not remove everything then remove folders this give clean new install next thing you can cheack is remove mouse from windows device menager when you uninstall synapse this combine should remove everything from your pc like there never was. If this dont help you can try to run this on another pc if you have in house.
  3. This happened to me about a week ago also, I've done a complete install removing every trace of Razer from my PC, from add and remove to program files under my C: drive. I am seriously considering returning this mouse and just getting some other brand, I've used razer for 7 years now from my Xbox to my PC. I just honestly want to be able to adjust my step increases with DPI to my pre-set numbers and keep my mouse matching my battle station theme. PLEASE RESOLVE THIS ASAP.
  4. update?!
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