Just Updated to OSX 10.14. Blackwidow Chroma, Deathadder Elite, and Firefly Color all not working | Razer Insider

Just Updated to OSX 10.14. Blackwidow Chroma, Deathadder Elite, and Firefly Color all not working

H
The title sums it up. After the mojave update, I was told to update Synapse. Its now 1.85. None of my devices are being recognized anymore. Synapse just tells me "please connect a razor synapse enabled device". Ive uninstalled and reinstalled the app after unplugging and reboots. No change. Any ideas?
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4 Replies

R
Userlevel 6
Hello! Can you PM me the serial numbers of your devices? I'd like to check it out.
O
Hi - any update on this? I just bought my first Razer product, a Blackwidow Elite, and it's not being recognized by Synapse v1.86.4 on macOS 10.14.5. Should it be working?
PT.Singer
Rank
Userlevel 7
onlyjsmith
Hi - any update on this? I just bought my first Razer product, a Blackwidow Elite, and it's not being recognized by Synapse v1.86.4 on macOS 10.14.5. Should it be working?

Your BlackWidow Elite should be functioning as a keyboard, but according to this page, it is not supported by Synapse 2 for Mac OS.

If you look at this screenshot from the BlackWidow Elite product page, you'll also see that it doesn't mention being compatible with Synapse 2 for Mac OS (not even Synapse 2 for Windows), only Synpase 3.
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O
Thanks for reply - makes sense.
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