KAIRA PRO | Console. Mobile. Combined

Discussion in 'Console Peripherals' started by Dekades, Nov 5, 2020.

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  1. Hi does kaira pro ear cushions removable ??
     
  2. devlincmk

    devlincmk Well-Known Member

    yeah me too.
     
    FiszPL likes this.
  3. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please update the firmware of your headset using Synapse for Xbox. As of this time, there is no way to do this on Mac or iOS devices. Don't hesitate to send me a PM if you need further assistance.

    To everyone else having issues with the headset, please send me a PM so I can help you isolate the problems and troubleshoot.

    *Edit:
    Updating the firmware via the app on Xbox is currently not available.
     
  4. TW1SM

    TW1SM Member

    Same there is no mic monitoring to be found. I really hate when a headset doesn't have that option it just sounds weird.
     
  5. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    As far as I know, there should be a mic monitoring option on Synapse under the Mic tab of your headset. It should appear as "Sidetone" with a toggle switch and a volume level adjustment. Do send me a screenshot of the Mic tab if you don't see it there so we can get the app checked.
     
  6. So I’m on Xbox and got this headset but it is picking up everything rather than just my voice can anyone help me figure out how to have it pick up less background noise, do I use the equalizer settings or volume normalization.
     
  7. Yeah I have this issue to to where it picks up everything around me does anyone know how to fix this.
     
  8. Do you know if there is a mic monitoring setting for the regular kaira on Xbox
     
  9. Willbarrel

    Willbarrel New Member

    I’m having an issue with the headset on Xbox, it appears my mic is always on, I’ve been told it doesn’t pick up sound until I speak but it looks like there’s always sound coming out
     
  10. I also have no idea how to turn on the mic monitoring. Just got this headset for my Series X. The instruction manual says it can be enabled in the Razer Headset App but I don’t see it anywhere at all.
     
  11. Challo_LFC

    Challo_LFC New Member

    Apologies if this is somewhere else I’m brand new to this.
    Just got the kaira pro for series x and was wondering if anyone had any equaliser settings they use that may be beneficial to me, especially for games like COD?
     
  12. profunctor

    profunctor New Member

    Hey there ;) I got a Kaira Pro today, I'm trying to update firmware, but can't seem to do that. I downloaded firmware updater executable which is mentioned in firmware update guide, but it just won't find the headphones which are connected via USB cable from the headphone's box and the updater gets stuck on the "Connect the headset to the PC" screen. Now, I only have one Windows PC and can't check anywhere else. But my ports should be fine tho, never had troubles before.

    You mentioned Synapse for Xbox, so I tried to search for it but the Microsoft store page tells me that this app is not available. I also can't find it in the Xbox store on my series x.

    Would be amazing if you can give me any guidance.
     
  13. profunctor

    profunctor New Member

    Hm, can't to edit the post, getting access denied...

    Anyway, apparently I tried to update firmware using regular Kairo firmware updater. I found a link for a Kaira Pro one, but the link is broken https://rzr.to/KairaProFW and doesn't resolve.
     
  14. I know this is probably dumb, but do you have the headset powered on when you’re connecting them to the computer? My computer didn’t find them until I actually powered them on. Other than that, might be a bad USB port like you mentioned. Maybe try another usb c cable if the port is working.
     
  15. grundy1973

    grundy1973 New Member

    Same issue here, great headset but no mic monitoring option at all in the app on Xbox. Will this be fixed? It’s a key feature for me. Considering returning my Kaira Pro but if a fix is on the way they’re staying
    92A92F10-7A26-4B91-AF28-B36C269FF305.jpeg 3A5237DD-3E16-40CC-99A5-E39354D87D50.jpeg



    Headset arrived today, installed the app onto Xbox series x today. I’m in the UK
     
    Last edited: Nov 24, 2020
  16. I’m assuming this isn’t the permanent fix and hopefully an update is coming for a more reasonable way to do this. It honestly just seems like a work around. I worked on this with Razer support for almost an hour today.

    open the Razer headset app > Mic Settings (Only 2 options Mic Boost and volume Normalization appear) > click “listen” at the bottom

    “listen” should let you hear how you sound through your headphones. I assumed it was just testing how you sounded with mic boost or volume normalization on.

    HOWEVER.

    If you click listen in that menu to where you can hear yourself, then click the Xbox home button and go to the main dashboard you’ll still be able to hear yourself. You can then start any app/game and you’ll still be able to hear yourself as well as the game audio. Others can hear you as well.

    Pretty much just clicking “listen” in the mic settings and then just letting it run in the background as you go play whatever you want.

    I don’t feel like this is the way it was intended to work, but it does work (at least for the couple games I tested).

    Hope this helps, as it’s the only thing I’ve found online at all regarding this.
     
  17. grundy1973

    grundy1973 New Member

    This is what I just did playing black ops Cold War . I’d defo class it as a workaround. It certainly helps though for now. The Listen check box is meant for testing various settings though. There should be a proper side tone/mic monitor option with slider.
     
  18. Exactly. I told their support the same thing. It does not feel like that’s the proper way to do it.

    It’s reassuring to know that it’s possible though, and seems to be like it could be easily fixed with an app update.
     
  19. profunctor

    profunctor New Member

    Got that firmware updated, had to use US VPN to access that file.

    I have stutter sound tho. And the while it happens my controller starts to get weird too. It's like there's no bandwidth for them both for some reason. I never had xbox and xbox headset but I think it shouldn't be like that anyway.
     
  20. try different games. I have games that have a weird issue with sound going in and out, but also have games that work flawlessly.

    I’ve read online that many of the games having audio issues are mostly Series X optimized games. It’s not just Razer headsets. It’s all headsets. Thinking it’s more of an Xbox issue rather than a headset issue.
     
    Razer.Caziel likes this.
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