Kaira Pro Sound Quality/Connection issues

Discussion in 'Razer Support' started by freshVeronicaville938, Sep 30, 2021.

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  1. I bought the Kaira Pro while waiting for my Xbox to show up, I bought them to use with my phone/PC/Xbox since I use all 3 and these headphones sounded ideal. The sound quality seems terrible and they sound like they top out volume wise at ridiculously low levels. The sound issues persist on all devices so it isn't a PC issue or phone issue, I'm not sure what i can do to change this aside from just returning them. Any ideas?
  2. Razer.GuitarScar

    Razer.GuitarScar Active Member

    Have you updated the firmware of your headset? Please send me the serial number of your Kaira Pro via PM. That way, I can take a closer look and find other possible solutions. Let's continue from there.

    I'll be locking this thread now.
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