Key press typing 2 different keys | Razer Insider

Key press typing 2 different keys

  • 28 December 2018
  • 5 replies
  • 9 views

  • Anonymous
  • 0 replies
I've got an annoying problem. Just bought a Cynosa Chroma yesterday and I'm still learning how to use it. Problem is, from one second to another, my numpad 0 and numpad 3 are now "connected". Upon pressing Numpad 0, for example, it types 30. It doesn't make sense, specially because how can the 3 go before the 0 if I pressed Numpad 0?

EDIT: This reddit thread user had the same problem as me: https://www.reddit.com/r/razer/comments/90iswf/razer_cynosa_chroma_keyboard_f_key_problem/

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5 Replies

Userlevel 6
Hi there. Have you tried plugging it into another PC to see if the same issue happens? Let me know.
Hello, I got quite the same issue on my Ornata Chroma.
Tested on two different PCs and same thing happened.


I tried as a solution to assign keyboard function to the keys and for example this what was returned when I :
- backspace >> Numpad 7
- SpaceBar >> Space AND low key
- Numpad 1 >> right Alt + NumPad 1 AND Numpad 1
- Numpad 8 >> Right Ctrl + Numpad 8 AND Numpad 8

And so on for lots of keys
I got no macro, just installed with my fresh install of windows (even during the installation I got the issues.

Anyway with my Laptop, I got the same issues.

Hope we can find a solution... Chrismast gift is beautiful but unusable.
Userlevel 6
aeroBeaverdata411
Hello, I got quite the same issue on my Ornata Chroma.
Tested on two different PCs and same thing happened.


I tried as a solution to assign keyboard function to the keys and for example this what was returned when I :
- backspace >> Numpad 7
- SpaceBar >> Space AND low key
- Numpad 1 >> right Alt + NumPad 1 AND Numpad 1
- Numpad 8 >> Right Ctrl + Numpad 8 AND Numpad 8

And so on for lots of keys
I got no macro, just installed with my fresh install of windows (even during the installation I got the issues.

Anyway with my Laptop, I got the same issues.

Hope we can find a solution... Chrismast gift is beautiful but unusable.


Hello there! Please send me the serial number of the keyboard through PM. Let's continue there. make sure to include the link to this post.
Heya, I got the same issue.. num 4 is working for me as mum lk, and 7 is typing repeating 17 for me.. got it 5 months now?
Userlevel 6
craftsnroll
Heya, I got the same issue.. num 4 is working for me as mum lk, and 7 is typing repeating 17 for me.. got it 5 months now?

Hello. Please PM me the serial number of your keyboard. Let's continue there.