Hello.
With every other computer I've ever owned, when you turn the display off the keyboard backlighting also goes off - and stays off - until it's reawakened. However, with my new Razer Blade Stealth when I turn off the display - either using a designated button or any one of a number of programs, the keyboard backlighting won't stay off - after a few minutes it's back on again. It's driving me MAD! Can anyone suggest something, please?
Keyboard backlighting won't stay off when display turned off!
Userlevel 1
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Userlevel 6
Hi there. Which Razer Blade Stealth version do you have? Do you have Razer peripherals connected to your RBS? Let me know.
Userlevel 1
Razer.RedPanda
Hi there. Which Razer Blade Stealth version do you have? Do you have Razer peripherals connected to your RBS? Let me know.
Hello. Thank you for your reply. I have the Razer Blade Stealth 13 2019 graphics model. I have no peripherals connected at all.
Userlevel 6
Thanks for getting back to me. Have you tried doing a reinstall of Synapse? If you haven't, please do. Also, make sure that your Windows System is up to date. Let me know how it goes.
Userlevel 1
Hello. Sorry for the delay. I not only reinstalled Synapse but I actually did a complete reinstall of Windows 10 first - which took a while. Unfortunately, no luck. I still have the same issue.
Userlevel 6
Thanks for the update. Please send over the build number of Synapse to me through PM as well as the link to this thread. I'll assist you from there.
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