Hello my keybord razer BLACKWIDOW stay on and off alone it also does not connect in synapse, i am use windows 10. my mouse is a razer naga and it works correctly and there is no problem,
as i live in brazil i already sent emails for support but it doesn't exist in my country,
I already switched it on the computer usbs but it always gives this problem to anyone I put,
the only way I was able to use it without turning it off on my own was by disabling it on the device panel.
This topic has been closed for comments
Juvenaljs29
Hello my keybord razer BLACKWIDOW stay on and off alone it also does not connect in synapse, i am use windows 10. my mouse is a razer naga and it works correctly and there is no problem,
as i live in brazil i already sent emails for support but it doesn't exist in my country,
I already switched it on the computer usbs but it always gives this problem to anyone I put,
the only way I was able to use it without turning it off on my own was by disabling it on the device panel.
Hey there! I understand where you are coming from. Let me provide you some steps that can help us isolate/resolve the issue. Please send me a PM together with the case number or email address so I can check your contact history. I'll wait for your follow-up.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.