Kishi left side dead | Razer Insider

Kishi left side dead

  • 29 October 2020
  • 4 replies
  • 105 views
L
An up to now fully working Kishi (std Android) has suddenly stopped working completely on the entire left side of the controller.
Right side has no issues, left has nothing!
Submitted a ticket but I've used razer 'support' too much in the past year or two and know what they're like.
I'd like to get the controller working sometime this year.
Anyone know of any manual fixes for this I could try without voiding warranty?

(used with latest firmware on razer phone 2 in case it matters though I'm sure it's a hardware problem with the Kishi itself)
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4 Replies

B
I'm having this same issue just now, have you figured anything out?
L
Bibingka
I'm having this same issue just now, have you figured anything out?

Nope. Razer support are being as useless as expected.
Out of curiosity, does yours behave as though some left buttons and/or thumbstick movements keep happening rapidly if you plug a charger into the Kishi while attached to the phone?
Also, did you have a week or two before the left side died where it sometimes seemed to stop responding for a short while (up to a few seconds)?
I had moments where left thumbstick movements were briefly ignored in a game and would get stuck in whatever position it was at that time.
I just thought it was game lag or Octopus bugging out at first until the Kishi died.
B
It worked perfectly for months up until tonight while I was playing Stardew Valley and the screen started switching rapidly back and forth between 2 options and then the left side stopped responding to my button inputs. The right side works normally. I contacted customer support as it's still covered by Razer's limited warranty and I was told that someone from the tech team would contact me by email within the day..
T
it is a fault that happened with me. Chat to them directly or raise a support ticket.
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