Basically, my Kitty Kraken headset (bought new in December 2020) will disconnect/reconnect about once per second when the following is happening:
- I'm in a voice call in Discord.
- I have Razer Synapse running.
- I am playing Dead by Daylight.
This is not the only time that the disconnecting/reconnecting happens, but it is the most repeatable way of showing the issue.
When the headset disconnects/reconnects it disappears from Synapse and causes my other Razer devices (Black Widow keyboard and Naga Chroma mouse) to reset in their lighting cycle.
If I close out of Synapse, the issue no longer occurs.
I've tried uninstalling/reinstalling Synapse, unplugging and replugging my headset, and going through and adjusting the power settings outlined in this post. Nothing has solved the issue.
It was working fine until a couple of months ago, and it seems that's about the time some others started experiencing issues as well.