[Kiyo Pro] Is there anyone to success to update the new firmware?

Discussion in 'Razer Support' started by bizDarkMossGreen032, Jul 22, 2021.

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  1. bizDarkMossGreen032

    bizDarkMossGreen032 New Member

    I failed to update the firmware. Not only v1.03_r4 but also v1.04_r2....

    I am very curious that "Is there anyone to success to update it?"...
     
  2. Razer.Xenon

    Razer.Xenon New Member Staff Member

    I'd like to see what's happening when you try to update its firmware. Can you send me a screenshot or a short video clip? In any case, PM me the serial number of your device so I can verify its model and point you in the right direction.

    *Thread locked to curb the conversation to PMs.
     
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