Kraken 2019 Mic Issue

Discussion in 'Razer Support' started by BolWal, Oct 10, 2020.

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  1. BolWal

    BolWal New Member

    I just got a pair of Kraken 2019s and they sound and work perfectly except for the mic. I have no idea what I might be doing wrong, but I plugged it in with the splitter provided to use my mic and for whatever reason it doesnt seem to pick up my voice. I played around with the settings in the control panel and tried testing it on Discord and the only time it somewhat worked was when I put the mic boost up to +30db and even then it stopped detecting my voice after a few minutes, it however does pick up me breathing and whistling. I know the mic works though because Win 10's Cortana can still be activated by voice so I guess the mic is just extremely quiet for some reason. How do I fix this?
     
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