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Kraken 2019 microphone not detected

Discussion in 'Razer Support' started by CORALCamouflageGreen966, Dec 7, 2019.

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  1. Hi,

    I realized today that I wasn't actually connected to my Razer microphone but to my laptop one (which explained the issues I had since).
    So I tried to enable the headset in the Sound settings but it is nowhere even with Show Disabled Devices and Show Disconnected Devices checked; the microphone isn't shown.
    I posted below a screenshot of what I'm talking about (sorry for the french text).

    Thank you for your help on this topic !
     

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