Kraken Kitty Disconnects to Realtek Digital Output | Razer Insider

Kraken Kitty Disconnects to Realtek Digital Output

  • 25 March 2020
  • 1 reply
  • 9 views

Hello. I just built my system last night. Updated everything from BIOS to drivers to Windows. I have a GIGABYTE AORUS B450 M motherboard

When using the Kraken i hear a pop and the sound output switches to the Realtek Digital Output and the Kraken disappears from my Synapse 3 dashboard. The Kraken is plugged into a RAZER base station quartz pink. Sometimes unplugging and replugging doesn't work and i have to restart the PC.

I have been using the headset and base station fine with my laptop for streaming but there appears to be some conflict with my new build. Any help would be appreciated!

This topic has been closed for comments

1 Reply

This only occurs when the Kraken is plugged into the base station. It's working fine plugged directly to the case.