Kraken mic & Synapse issues

Discussion in 'Razer Support' started by grunersabrina, Jul 21, 2020.

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  1. grunersabrina

    grunersabrina New Member

    Lets get this part out of the way, I'm using:
    -Razer Blade Pro 17" Laptop
    -Razer Kraken Pro (product #RZ04-01380100-R3U1)
    -Windows 10
    -I have both Razer Synapse Version 3.5 & Version 2.21 (Legacy version for my Taipan mouse)

    I get audio just fine on the headset when I plug it in. However, the mic isn't showing up anywhere and synapse isn't showing any audio settings. The only input option appearing is the one built in to the laptop by the camera.
    I don't know what to do. All my drivers are up to date. What am I missing?
     
    Last edited: Jul 21, 2020
    Geraldine.Sinclair likes this.
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