Kraken RZ04-0283 Headset Not Linking With Synapse | Razer Insider

Kraken RZ04-0283 Headset Not Linking With Synapse

  • 18 July 2021
  • 1 reply
  • 9 views

Hello,
Just picked up a kraken rz04-0283 headset with 7.1 and nothing is working with it. I just registered it online on my account. It is not linking up / showing up in synapse. It does not have a usb hookup, only the 3.5mm jacks. I have been trouble shooting it for the last two hours going through forums and videos to to avail.

Thoughts?

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1 Reply

Userlevel 4
Analog headsets that have 3.5 mm audio jacks are not supported on Synapse. Please be aware that the app can only detect USB-enabled devices. Most of our USB-enabled devices have Chroma lighting. You can use it as a regular headset unless it is eligible for a 7.1 surround sound activation code.