Kraken Splitter cable not working. | Razer Insider

Kraken Splitter cable not working.

  • 21 June 2020
  • 1 reply
  • 2 views

So one day I was going away to a friends house for the weekend and instead of using the splitter cable I used the default 3.5mm jack. then when I got back If I used the splitter cable my mic wouldn't work. none of my discord/device settings have changed and I looked at Razer support they never said anything about fixing the microphone. Has anyone else encountered this problem and how do I fix it? at the moment I am not using the splitter cable but the cable is MUCH shorter and is quite uncomfortable to play with. p.s I am not 100% sure if it is Kraken pro or basic.

This topic has been closed for comments

1 Reply

Userlevel 7
If the headset still works without the splitter, then the splitter is highly likely broken. PM me the serial number of your headset so I can verify the model. Let's go from there.