Kraken Ultimate Problem | Razer Insider

Kraken Ultimate Problem

  • 7 November 2021
  • 1 reply
  • 1 view

Hello!
I have recently been having problems with my Kraken Ultimate.
Sometimes when I move a bit the headphones they turn off on their own and then they return. A friend told me it might be a cable issue but I don't know. This happens frequently and its a bit annoying.
Please I need your help.

This topic has been closed for comments

1 Reply

Userlevel 4
Are you connected directly to a USB port, not on a USB hub? Have you tried connecting your headset to a different computer? Please send me the serial number of your headset via PM. That way, I can take a closer look and find possible solutions. Let's continue from there.



*Thread locked to curb conversation to PMs.