Kraken Ultimate THX button not working

Discussion in 'Razer Support' started by Bram2497, Jul 25, 2020.

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  1. Bram2497

    Bram2497 New Member

    So i have the Kraken Ultimate. But for some time now the THX button on the left earcup stopped working.
    THX itself works fine but i have to turn it on and off in Synapse everytime instead of being able to just click the button.
    I've reinstalled Synapse and then the button works but after i reboot my pc or reconnect the headset the button stops working.
    Could this be a Synapse problem or maybe Windows?
    Are there more people who have this problem?
     
    Bram2497, Jul 25, 2020
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    Rikitikitavi likes this.
  2. Drummah

    Drummah New Member

    Same exact issue here
     
    Drummah, Jul 28, 2020
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  3. Mpounhs

    Mpounhs New Member

    I have also razer kraken ultimate but my thx led indicator it is always on and when I press the button I see no difference.
     
    Mpounhs, Jul 31, 2020
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  4. Raxipaxi

    Raxipaxi New Member

    Same problem here, any solution?
     
    Raxipaxi, Aug 17, 2020
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    Rikitikitavi likes this.
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