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Kraken X USB 7.1 Surround Sound doesn't want to work.

Discussion in 'Razer Support' started by NeonFuchsiadatafast105, Sep 24, 2020.

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  1. NeonFuchsiadatafast105

    NeonFuchsiadatafast105 New Member

    I have just purchased my first Razer product, a Kraken X USB headset, and I wanted to try out the 7.1 Surround Sound, and I've been trying for half an hour but sadly nothing worked.

    My 7.1 Surround output is set as the default one, I have no spatial sounds on, I even restarted the computer and the app twice, the headset work very well without it. And despite all of that the 7.1 Surround Sound App keeps telling me that my device isn't set as default.

    I even went as far as to restarting the Rz services.

    The version of the app is the latest one, 1.1.75 and I tried checking for updates twice and said it was alright.

    I'd be glad if you could help me as to what to do.
    -Ivy
    upload_2020-9-24_16-48-35.png upload_2020-9-24_16-49-4.png upload_2020-9-24_16-49-22.png
     
    NeonFuchsiadatafast105, Sep 24, 2020
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    linkRoseTaupesharp318 likes this.
  2. TheDoctorWho89

    TheDoctorWho89 New Member

    I have the same issue so bumping this one.
     
    TheDoctorWho89, Oct 6, 2020
    #2 Share
    NeonFuchsiadatafast105 likes this.
  3. NeonFuchsiadatafast105

    NeonFuchsiadatafast105 New Member

    Sadly still no fix yet and it's been a few weeks.
     
    NeonFuchsiadatafast105, Oct 7, 2020
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  4. motorrini

    motorrini New Member

    No fix yet?
     
    motorrini, Oct 14, 2020
    #4 Share
  5. NeonFuchsiadatafast105

    NeonFuchsiadatafast105 New Member

    No fix. :,)
     
    NeonFuchsiadatafast105, Oct 15, 2020
    #5 Share
  6. webtechOrangeRed700

    webtechOrangeRed700 New Member

    I have analogue and it wont download for me
     
    webtechOrangeRed700, Oct 15, 2020
    #6 Share
    gladilin likes this.
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