Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Kraken X USB 7.1 Surround Sound doesn't want to work.

Discussion in 'Razer Support' started by NeonFuchsiadatafast105, Sep 24, 2020.

Thread Status:
Not open for further replies.
  1. I have just purchased my first Razer product, a Kraken X USB headset, and I wanted to try out the 7.1 Surround Sound, and I've been trying for half an hour but sadly nothing worked.

    My 7.1 Surround output is set as the default one, I have no spatial sounds on, I even restarted the computer and the app twice, the headset work very well without it. And despite all of that the 7.1 Surround Sound App keeps telling me that my device isn't set as default.

    I even went as far as to restarting the Rz services.

    The version of the app is the latest one, 1.1.75 and I tried checking for updates twice and said it was alright.

    I'd be glad if you could help me as to what to do.
    -Ivy
    upload_2020-9-24_16-48-35.png upload_2020-9-24_16-49-4.png upload_2020-9-24_16-49-22.png
     
    linkRoseTaupesharp318 likes this.
  2. TheDoctorWho89

    TheDoctorWho89 New Member

    I have the same issue so bumping this one.
     
  3. Sadly still no fix yet and it's been a few weeks.
     
  4. motorrini

    motorrini New Member

    No fix yet?
     
  5. No fix. :,)
     
  6. webtechOrangeRed700

    webtechOrangeRed700 New Member

    I have analogue and it wont download for me
     
    gladilin likes this.
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >