Lancehead Mice. The mouse pointer sometimes doesn't move. Please help me. | Razer Insider

Lancehead Mice. The mouse pointer sometimes doesn't move. Please help me.

  • 28 February 2019
  • 4 replies
  • 6 views
C
Hi, there's been a problem in the Razer Lancehead mice for the last few days. The pointer sometimes does not move. There are no problems with the Mice's lights. And I closed the Router/Modem. So it doesn't work. I uninstalled the RAZER SYNAPSE 3, but the problem persists. Help with the solution.
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4 Replies

R
Does it happen on different applications? Have you also tried connecting the mouse on another computer?
C
Yes, I tried, but the problem is the same.
R
I see. Can you send me the serial number of your Razer Lancehead through PM? Let's continue from there.
C
Razer.FatKidWanderer
I see. Can you send me the serial number of your Razer Lancehead through PM? Let's continue from there.

Ok.Thanks
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