Latest Nvidia Drivers (v431.65) for Blade Owners

Discussion in 'Razer Support' started by Dekades, Aug 10, 2019.

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  1. Dekades

    Dekades Community Cowboy Staff Member

    Hello Insiders and Blade users!

    We have released new Nvidia graphics drivers (v431.65) to address the BSOD issue that some users have been experiencing with their Blades. Please click here to directly download the new drivers. And remember, you can always reach out to our Customer Advocacy team if you face any further issues!

    This fix is for Blades running Windows 1803 or later versions.

    Supported models:
    • Razer Blade Stealth 13
    • Razer Blade 15 2019 Advanced Model
    • Razer Blade 15 Mid 2019 - Advanced Model
    • Razer Blade 15 2018 Base model
    • Razer Blade 15 Mid 2019 – Base Model
    • Razer Blade Pro 17 2019

    Installation instructions: Once the download is complete, extract the zip file to the destination folder of your choice. Install the NVIDIA DCH driver by opening the "P30448_DC" folder, run "setup.exe", and follow the on-screen instructions. If you wish to install the GeForce Experience companion application, open the "P30448_WIN32UX" folder, run "setup.exe" and follow the on-screen instructions.

    Direct link to download drivers:
  2. babideebabidoo

    babideebabidoo Well-Known Member

  3. 0V3R_K1LL

    0V3R_K1LL Well-Known Member VANGUARD

    Does this also address the security patch NVIDIA made to their drivers or will that come later?

    DRIFT_IT Well-Known Member

    Good to see you guys posting out quick fixes. Now just release the Toaster and we are all good.
  5. Kenserky

    Kenserky Well-Known Member

    Thanks for your support.
  6. .Surf.

    .Surf. Well-Known Member

    Bladers rejoice.
  7. FrozenFireVR

    FrozenFireVR Well-Known Member

    Hmm... Couldn't the drivers from nVidia be used directly?
  8. PT.Singer

    PT.Singer Jedi Master

    I wish I could buy a Blade right now. I'm actually jealous of those who have to download new drivers ... c'est la vie.
  9. Joikansai

    Joikansai Well-Known Member VANGUARD

    Yes you can, but this is for addressing BSOD to users that have the issue. I think on nvidia website there’s no 431.65, only 431.60 and the latest 431.70. Mine is 1070maxq without BSOD issues and still using I think May driver, 430.64, personally I don’t update so often as long it runs great and I don’t have BSOD issues for almost a year, first windows machine especially gaming laptops that is hardly tweaked:smile_: usually facing BSOD but with simple google you can address it easily actually. FYI I did have even once yellow screen of death YSOD:smile_:
    Security patch usually comes with the driver.
  10. Loxodon13

    Loxodon13 Well-Known Member

  11. PsychoG33k

    PsychoG33k New Member

    I ran into a BSOD after installing this driver on a brand new Blade Pro 17 with a fresh install of Windows. I have Power Options set to 'Do Nothing' when closing the lid. When I closed the lid and re-opened it about 10 minutes later, it was not happy... everything was running slow and eventually the BSOD popped up showing a NVidia file as the cause. I tried to grab my phone to take a pic to get the file name that caused the problem, but it rebooted on me. The Windows System Logs just show it as an unexpected restart and list nothing as the cause. Let me know if you need anything to help troubleshoot.
  12. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please send me a PM with the serial number of your RBP along with your Application and System logs. I'd like to look into them and hopefully, help you get this sorted out.
  13. SylvanasMage

    SylvanasMage Well-Known Member

    Nice to see support kicking in.
    Stanull, RacianVD and Kenserky like this.
  14. Lenox.J.Low

    Lenox.J.Low Well-Known Member

    Stanull, RacianVD and Kenserky like this.
  15. majorbean_

    majorbean_ New Member

    i've been getting BSOD exclusively when unplugged from mains power and i rly hope this fixes that

    Last edited by a moderator: Aug 28, 2019
    Stanull and RacianVD like this.
  16. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Can you send me a PM with the serial number of your Blade? Please include the following:

    1.Screenshot of Power Settings
    2.Application and System Event Logs
    3.Windows Build Version
    RacianVD and Kenserky like this.
  17. robloxlover2

    robloxlover2 New Member

    mmmmmmmm downloads
  18. PsychoG33k

    PsychoG33k New Member

    Yea... if only the conversation continued. I spent a lot of time troubleshooting and supplying information then... nothing.
    So far, the only thing that has worked well for me is a fresh install (not system restore) and a specific order reinstalling all the drivers.
    There appears to be issues with both Nvidia drivers and Synapse 3 on this model and I would be happy to supply whatever is needed to correct the issues.
    Low level support does crowd control and the engineers don't get involved. Trying to find or speak with management is next to impossible. This company has so much potential, if only they would step it up a bit.
    Personally I would rather see quality laptops over toasters, custom vehicles and energy drinks.
    RacianVD and drnibs like this.
  19. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    I'm truly sorry that you feel that way but I hope you understand as a fellow IT person that fixing issues like this is not something that can be done in an instant. That said, would you continue to help us out by sending us your logs so we have more information to go on? Please check your inbox.
  20. PsychoG33k

    PsychoG33k New Member

    Everything you requested has been sent, including the files. Thanks!!

    What about the new Geforce Drivers (436.02)... Should I upgrade and see how things go? Does it include whatever was changed in the 431.65 to appease unhappy Blades?
    Last edited by a moderator: Aug 28, 2019
    Razer.Caziel likes this.
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