LED on Brand new Blackwidow Chroma is crooked

Discussion in 'Keyboards' started by Lyane, Mar 20, 2015.

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  1. Lyane_no_id

    Lyane_no_id New Member

    I just got my BW Chroma Stealth in the mail yesterday. Was really happy until I saw this:

    http://puu.sh/gHS6l/4aa01189f0.png

    As you can see, the LED on the num5 key on the numpad is not seated right. This is the only LED on the keyboard that's crooked. It's actually worst than it looks . I know the pictures looks like it's abit off because of the angle but it's actually way off.

    Few notes:

    • I have a proper keycap removal tool. It was not done by force.
    • I looked under the keycap, it's hallow where the led is suppose to sit. So it's impossible for one to have yanked it to the way it is.
    • I applied little to moderate force on the led to see if it's loose, that poppy is in there tight. REAL tight. So it could not have been yanked previously because anyone with knowledge on soldered points knows if a leg has been tempered by force it'd be a little loose for sure.
    I don't know if this is a manufacturer's faulty soldering job/mount-on but I'd love to see everyone's Num5 Key with the keycap off if it's not too much trouble. I really want to compare. Thanks!

    P.S. some of you might think one leg is longer than the other. from the looks of it, it doesn't seem that way. Because the LED is tilted to one side.
     
  2. slifertroll

    slifertroll Member

    how does it look turned on?
     
  3. spliffSTAR

    spliffSTAR Active Member

    you should be able to remove led and reseat it they dont look soldered but i may be wrong proceed with caution.
     
  4. Lyane_no_id

    Lyane_no_id New Member

    Awptilktroll: It turns on just fine. Color and lighting is great. No problem. It just looks physcially disfigured.

    SplitffSTAR: Perhaps you should try to pull out the LED on your Blackwidow and tell me how that goes.
     
    Ziki <3 likes this.
  5. i looked at mine and it was crooked, but not as much as your's. mine was just a little bit to the left
     
  6. noah1135

    noah1135 Active Member

    this is something i would go to razer support with and request a repair or replacement just so you don't accidentally void your warranty. unless of course it looks perfectly fine when lit up and you made this post for no reason.
     
    iiaZyxAngel likes this.
  7. nanias

    nanias Active Member

    If it is not broken don't fix it.... IMO
    The LED should be lighting up the key cap well and the light should look uniform throughout the keyboard, if it is, it is not broken...
     
  8. Lyane_no_id

    Lyane_no_id New Member

    Incorrect. I'm here to find out if this is a problem from manufacturing. As you can see iiAZYXangel's Keypad #5 is also crooked. Does this not interest you to also look at your keyboard to see if this is a manufacturing fault? Lets say you bought a car and the right front wheel is a little bit croocked. It drives just fine and it looks fine from far away but when you walk up close you can see it's bent. It works, but does it bother you?

    How about you bought a monitor with a dead pixel. Just 1. Just 1 tiny dead pixel, the monitor works great, but does that 1 tiny dead pixel bother you? Look I'm not being anal but all I'm interested in finding out is if there's something wrong with everybody's #5 key on their keypad.

    So to Noah1135 and Nanias, how does your #5 key on your keypad look without the keycap? Care to share?
     
  9. nanias

    nanias Active Member

    How did you even find that out? only removing the key cap? can you post a picture of the keyboard with the cap on and lit up?
    If you had to remove the cap to see the defect, I would say your comparisons are not valid, although I see what you mean, I too don't like to find out something is not as it should be... But you looked to deeply IMO (that is if you can only see the fault with the keyboard disassembled)
     
  10. Lyane_no_id

    Lyane_no_id New Member

    When you have 100 LED on a 101keyboard straight, and 1 crooked, it stands out. With the caps on, you can't tell.

    Picture: http://puu.sh/gHS6l/4aa01189f0.png

    I found out because I was trying to install O-rings.

    Look all I'm asking is to see if it's a manufacturing fault, that's all. I'm not saying it's unusable.

    Nanians, how does your LED look on your Keypad 5 without the cap, care to share?
     
    Last edited: Mar 20, 2015
  11. nanias

    nanias Active Member

    I would love to help but I don't have a key cap remover, so I won't try to mess with it. I hope you can sort your issue out. Cheers
     
  12. Lyane_no_id

    Lyane_no_id New Member

    There are many many different keycaps out there for alot of enthusiasts out there. The sole reason why you're using Razer keyboard over regular 20dollar keyboard shows that you seek for a prettier, and a better keyboard. You wouldn't think of someone buying K series CPU to overclock is weird would you?

    [​IMG]

    I mean, don't make it sound like I'm the minority here by removing keycaps. There are plenty of reasons to remove keycaps. Some people like to buy stock cars and do nothing with it, some people like to add spoilers or body kits to thier car.

    I'm only trying to find out if the backbone structure is faulty.
     
  13. Destrok

    Destrok Well-Known Member

    if you cant tell when the cap is on then whats the issue???
     
  14. Lyane_no_id

    Lyane_no_id New Member

    I don't understand why everyone is making an issue out of this. All I want to know is what your #5 key on your Keypad looks like without the Cap. I only want to see if your LED is seated properly. That is all. Why is everyone getting so hissy over this.
     
  15. Adreni

    Adreni New Member

    Let me ask you this... if this one key is commonly malformed, then what OTHER flaws have slipped by their design and QA departments?

    Given the price of this keyboard I want absolutely everything on it to be crisp, clean and tidy inside and out. If I pull it apart to replace the keys, I shouldn't be staring at a malformed key that makes me question the manufacturer's competence and professionalism.
     
  16. Lyane_no_id

    Lyane_no_id New Member

    Well said. Might I add that I live in Japan, including shipping I had to pay about 300USD for this keyboard. So I couldn't agree more.

    Btw, do you have a BW Chroma? How does your LED look on Keypad5?
     
  17. noah1135

    noah1135 Active Member

    well my #5 looks great without the key cap and my monitor does have a dead pixel and no it doesn't bother me and i still would have went to razer support with this problem instead of making a forum post about it and publicizing the crap out of such a small problem.
     
    Destrok likes this.
  18. Zikiko

    Zikiko Active Member

    Took Numpad 5 off on the Clicky Chroma, no issue here!
     
  19. Lyane_no_id

    Lyane_no_id New Member

    Thank you for your decent reply like a normal person. I appreciate it.
     
    Last edited: Mar 21, 2015
    Ziki <3 likes this.
  20. Lyane_no_id

    Lyane_no_id New Member

    I don't mean to disrespect but if you just bought a new monitor display with a dead pixel and think it's a small problem, to me it just seem like you have very low standards in life. But that's your freedom and I'm not going to judge you.
     
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