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Legacy Razer Surround Pro for Razer Synapse 2 crackling sounds

Discussion in 'Razer Support' started by FaintpanTV, Jun 27, 2020.

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  1. FaintpanTV

    FaintpanTV New Member

    Hi,

    I have just updated to the lastest Windows Build (Feature update to Windows 10, version 2004) and now my Legacy Razer Surround Pro is starting to crackle, my normal sound seems fine just the Razer Surround is my issue, I have tried to restart my pc, reinstall Razer Synapse 2 and Razer Surround Pro and deleting the keys out of my Regedit but to no fault. I have tried using net stop and start in cmd but to no fault:

    net stop "RzSurroundVADStreamingService"
    net start "RzSurroundVADStreamingService"

    Could someone please help me fix my issue or at least try, it would be greatly appreciated.
     
    Last edited: Jun 27, 2020
    FaintpanTV, Jun 27, 2020
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  2. martymarty004

    martymarty004 New Member

    It's problem with the update to Windows 10, version 2004 (the only solution for now is to roll back to 1909).
    Everyone seems to be affected by this bug. Let's try to merge these threads so we might get some attention from Razer
     
    martymarty004, Jun 28, 2020
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