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Lid Closed, External Monitor Performance

Discussion in 'Razer Support' started by ryanisinallofus, Oct 2, 2020.

  1. ryanisinallofus

    ryanisinallofus New Member

    I have a brand new 15" Razer and with the lid closed, the refresh rate stutters like crazy. When it's open it's fine. Any way to solve this?

    My monitor is a 144hz 1440 display, connected through the lightning bolt port to a display port.

    It works great open but I'd prefer to only use the one.
  2. ryanisinallofus

    ryanisinallofus New Member

    Wow, I used the windows setting to keep the lid open but still select the external monitor and the only display and it still stutters.

    Unfortunately this is a deal-breaker for me and I'll have to return it if I can't figure this out.
  3. ryanisinallofus

    ryanisinallofus New Member

    Anyone else have this issue?
  4. ryanisinallofus

    ryanisinallofus New Member

    I figured it out!

    Device Manager > Display adapters > Intel -> Disable

    For some reason it REALLY wants to use the intel driver when using ONLY an external monitor.
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