Logo does not light up when starting Synapse | Razer Insider

Logo does not light up when starting Synapse

  • 29 December 2021
  • 0 replies
  • 21 views

Hello,

I have had a problem for a few months with my Razer Blade 14
When the computer starts up, the logo turns on normally, but when Synapse starts up, the logo turns off (while it is set to static)
This problem doesn't happen all of the time, but it happens 90% of the time
I have already reset Synapse, used another account, reset the computer, and still have the same problem.
I'm sure the problem is with Synapse, I already contacted you 3 months ago and you closed my case saying it will be fixed in a future update, but today the problem is still there.

Video to reproduce the problem:


Thanks in advance if anyone has a solution

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