Looking for keyboard owners to answer questions | Razer Insider

Looking for keyboard owners to answer questions

  • 17 June 2022
  • 1 reply
  • 163 views

So I posted here a while back about how my keyboard lights under some keys quit working. Now it seems I have keys themselves that dont work without either hitting them a few times or seriously heavy application of force. Mostly hitting them again and again, key, media keys, z key, even the windows key seems to be going.

Customer service gave me the rundown of use with and without the software, reinstall software etc, and how since I dont have the recipte anymore they cant RMA.

So my question to you all is have many of you had these issues? I used an old Saitek for almost 12 years until it died, and this has me wondering if mechanicals inherently die faster.

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Userlevel 7
urvasjets
So I posted here a while back about how my keyboard lights under some keys quit working. Now it seems I have keys themselves that dont work without either hitting them a few times or seriously heavy application of force. Mostly hitting them again and again, key, media keys, z key, even the windows key seems to be going.

Customer service gave me the rundown of use with and without the software, reinstall software etc, and how since I dont have the recipte anymore they cant RMA.

So my question to you all is have many of you had these issues? I used an old Saitek for almost 12 years until it died, and this has me wondering if mechanicals inherently die faster.

What I would like to check first is, what is your keyboard, how long have you had it, have you tried to clean your keyboard?
if you have it for a while, maybe you want to try to clean it. Most of Razer keyboards are pretty straight forward. Just removed all the keycaps, get your self air duster and some alcohol wipes