For about a month now, I've been suffering from a loose USB-C connection on my Razer Phone 2. At first, I thought it was a problem with the phone to headphone adapter, but have now tried multiple adapters and headphones. Symptoms are:
1. Headphones disconnect constantly. I have to have the dongle positioned perfectly in order to get it to connect and if I move, it disconnects again.
2. Sometimes the charging cycles through "charging rapidly" and "charging slowly"
The USB-C port appears clean (no lint or anything), so I'm not sure what to do next.
I need help here! I listen to audiobooks constantly, so this is a very frustrating development.
This topic has been closed for comments
Im having the EXACT same issue. I even bought a wireless charger and it does the same thing. Im guessing its a bigger issue than just the USB-C port. Please let me know if they give you a fix for this. Thank you.
There is only one thing that we can do because this is a physical issue with the USB-C port. That would be to send the phone in for repair. Please PM me so I can submit repair requests on your behalf.
I am also having this same issue with my Razer Phone 2!
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.