First, the windows OS that come with the PC have such ugly fonts, and sometimes the ":" symbols appearing as sth else weird. Then I reinstalled the windows, the problem solved, but the touchpad start to not working until i complete the latest windows update.
Another problem occurs when i try to enter "System" function menu in synapse. Every time i click in, synapse crashes immediately. Now i still can't solve the problem and customer care haven't reply my mail for two days now. I completely uninstalled the synapse and deleted the Synapse folder already, i've tried everything I could and found on the internet, but the problem is still there and I can't use synapse "System" function menu at all.
Anyone knows how to solve this prb?
This topic has been closed for comments
I've had similar issues with my blade 15. Every time I try to open the system menu in synapse it crashes. When I try to click on my mouse from the devices menu it doesn't crash tho. It only seems to crash when I click on my laptop in the devices menu or when I open the systems tab
I have found the issues, and already reported to Razer. I know how to solve this temporary, hope it can help you mate.
You might want to press on start button and search for "Color management" , enter this application and delete or turn off all your custom profile. I know this because I calibrated my display and so the Synapse system confits with color management profile and Crash all the time.
If you still not sure how to solve this, contact me through my mail (stevezeng007@gmail.com).
You should solve it ASAP, if don't, it will drive your Fans speed to 4300rpm, and you are not able to lower it down until you stop the program using task manager.
Hope this will help.
You might want to press on start button and search for "Color management" , enter this application and delete or turn off all your custom profile. I know this because I calibrated my display and so the Synapse system confits with color management profile and Crash all the time.
If you still not sure how to solve this, contact me through my mail (stevezeng007@gmail.com).
You should solve it ASAP, if don't, it will drive your Fans speed to 4300rpm, and you are not able to lower it down until you stop the program using task manager.
Hope this will help.
I got the same issue as it is not going compatible with it. Every time I click on something and I go sign out.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.