[Mac] Just bought Razer Naga Pro... about to return it | Razer Insider

[Mac] Just bought Razer Naga Pro... about to return it

  • 4 December 2020
  • 4 replies
  • 16 views

Userlevel 1
I cannot believe Razer... I have put with so many terrible experiences that I have had on mac and overlook all the annoying things with their driver software (broken, forgets my presets, I have to unplug/replug all the time to get it to notice)

I have put up with all of this because I like using Razer devices and when things actually work, I can configure my mouse to use for work as well as gaming and it makes my productivity way better.

Little do you know... and they do not market it anywhere... SYNAPSE 3 DOES NOT EXIST FOR MAC AND YOU CANNOT USE SYNAPSE 2. THIS IS UNBELIEVABLE.

How can you release new hardware that just straight out does not work!!! I paid 150 for a PLUG AND PLAY MOUSE. WHY DO YOU THINK I BOUGHT THE NAGA? TO JUST LOOK AT THE BUTTONS ON THE SIDE AND SWITCH THE SIDE PANELS LIKE DRESSES ON A DOLL?!

You must be joking... I am filing my return by the end of the month. They don't even publicize any plans or timeline of WHEN THEY ARE GOING TO FIX THIS

Who else has this issue?


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4 Replies

Pretty ridiculous I agree
Userlevel 3
I've got the Razer Naga Pro but I didn't face any problems like that.
I think that because you have mac device you couldn't download the Synapse 3 because I don't think there is a version of it in Mac devices, if you had a device that has Windows Software there should be a version for windows.
Userlevel 3
Just use bootcamp and do the setup in windows then save to a profile on the mouse and switch back to mac side
Userlevel 7
Badge +1
Neostar
Just use bootcamp and do the setup in windows then save to a profile on the mouse and switch back to mac side

Yup, but it's only a workaround, not a solution, unfortunatelly.
Saw somewhere, that Razer is working on Synapse 3 for OS X (finally!).