Mamba Elite dpi buttons only work if Synapse is not loaded

Discussion in 'Razer Support' started by OP06D, Sep 4, 2019.

  1. OP06D

    OP06D New Member

    My mamba Elite's dpi up and down buttons no longer function if Synapse is running. I've mapped them to other functions and none of them work either. I've reset them to defaults several times still without any luck. I'm just stumped why this suddenly started happening. They work fine if Synapse isn't running. This is really weird and any help would be appreciated.
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Have you tried to reinstall Synapse? If you haven't, please do and let me know how it goes.
     
  3. buraksteamcsgo10

    buraksteamcsgo10 New Member

    hi,
    i have deathadder elite and i have some problem.
    dpi buttons work when program is off, but it doesn't work when the program is open
    i tried reinstall setups , install synapse2 and synapse 3 , created new account but > nothing has changed.
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Please PM me the serial number of the device. I'll assist you from there.
     
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