Mamba HyperFlux&Firefly HyperFlux drop connection | Razer Insider

Mamba HyperFlux&Firefly HyperFlux drop connection

  • 18 August 2019
  • 3 replies
  • 1 view

Bought the hyperflux bundle about four months ago and last week it started to drop connection about 1 to 5 times per hour and lasts for 1 to 5 seconds. Directly plugged into the PC. Have the latest drivers and everything. Placed with nothing else but the monitor.

This is very annoying and it ruined quite a few games. None of the advices from technical support have been helpful. Please advice what I should do next. I need a solid solution instead of "contact us again the next time you have a lost connection".

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3 Replies

Userlevel 6
Hi there! Can you share a photo of your setup?
Sorry to bump up a 1 year+ old thread

I am having the same issue as well , just bought my hyperflux this month and during my competitive gameplay in CS:GO it will drop connection now and then
- My router is more then 1M away from hyperflux
- No mobile devices / wireless within 20cm of my hyperflux
- updated both firmware , mouse and mat to late

Been trying to ask support for help but with no valid respond , is it because this is an old issue and no fix was given for it ?
Userlevel 6
Rubed0
Sorry to bump up a 1 year+ old thread

I am having the same issue as well , just bought my hyperflux this month and during my competitive gameplay in CS:GO it will drop connection now and then
- My router is more then 1M away from hyperflux
- No mobile devices / wireless within 20cm of my hyperflux
- updated both firmware , mouse and mat to late

Been trying to ask support for help but with no valid respond , is it because this is an old issue and no fix was given for it ?

Hi there! Can you share a photo of your setup?