Mamba Hyperflux Mouse logo light keep off after synapse3 updated | Razer Insider

Mamba Hyperflux Mouse logo light keep off after synapse3 updated

L
same time couldnt set or reset all the options about the mouse from synapse 3, like the Macro and DPI.
also, cant contact it to pc by using the USB to Micro USB cable for the Firmware Upgrade.
anyone knows whats going on with it?
thank you
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3 Replies

Razer.Caziel
Userlevel 7
How does your Hyperflux combo appear in the device manager? I'd appreciate it if you can put up a screenshot of that.
L
Razer.Caziel
How does your Hyperflux combo appear in the device manager? I'd appreciate it if you can put up a screenshot of that.

it looks like this, only the Mat. In fact i already concected the support, didnt get anybetter. So i just try if i could meet someone get the same problem like mem and try another way to deal with it.

here is the screeshot link: https://drive.google.com/file/d/1wUM5WSFZz0m5PGVcJDY2IWho_Ct0phPZ/view?usp=sharing
Razer.Caziel
Userlevel 7
Can you send me your case number via PM instead? I'd like to check what troubleshooting steps were previously provided so I can look into other possible fixes.
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