Mamba Wireless cannot pair

Discussion in 'Razer Support' started by JanMichaelVincent16, May 16, 2019 at 9:12 AM.

  1. JanMichaelVincent16

    JanMichaelVincent16 New Member

    With the latest update to synapse, my Mamba wireless still works perfectly while plugged in via usb.

    However, when attempting to use wirelessly , the mouse can no longer pair.

    I'm using the latest version of synapse 3, as well as the latest firmware on the mouse
     
    Last edited by a moderator: May 17, 2019 at 10:20 AM
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there. Are you using the new (the one with the dongle) or old (the one with the dock) Mamba? Also, does the same issue happen when used with other PCs? Let me know.
     
  3. JanMichaelVincent16

    JanMichaelVincent16 New Member

    The one with the dongle. The mouse can not pair wirelessly on any pc I try it on now on the latest firmware
     
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >