Man o war wireless not recognized

Discussion in 'Razer Support' started by peppipeps, Jul 6, 2020.

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  1. peppipeps

    peppipeps New Member

    Hi,

    So recently my man o war stopped being recognized, I tried to put the usb transmitter in different slots / different pc, but that didn't solve the problem. I am running synapse version 2.21. Is there any way to fix this problem?
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    I can try to look into firmware solutions, but I'll need you to send me a PM with the serial number of the headset. For now, try to perform a clean installation of Synapse 2.0 following this guide.
     
  3. TheEvilTwin1220

    TheEvilTwin1220 New Member

    I have had the same problem and just did a reinstall and nothing is working on it being able to be recognize the headset on my PC anywhere
     
  4. peppipeps

    peppipeps New Member

    I put up a official support ticket, and after some verification I got a brand new headset. Because the man o war was not available anymore I received the razer Nari ess. wireless.
     
    Razer.Caziel likes this.
  5. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please PM me the serial number of the headset and a screenshot of how it appears on the Device Manager. Let's go from there.
     
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