I bought the Razer Nari Ultimate a few days a go. At first Everything was fine until suddenly my MIC stopped working and Windows would not pick up anything from it, everything is correct on my end, I even tried a different computer and set them up with Synapse V3 and that computer also did not pick any sound from the microphone. I decided to google my problems and saw this post: https://www.reddit.com/r/razer/comments/9l16np/razer_nari_microphone_not_functional_on_windows/ To my surprise there has been a lot of people with the same problem and there has been no fix for it. I installed the latest update on Synapse but still the problem continues. Are you guys (RAZER) working on this since the post above is from October and there still no fix for this? This is my first Razer product and it might be my last I was so exited with the haptic feedback and was able to EQ this headset to my liking and overall this is a solid headset it just needs fixing for it's microphone. The Other issue with the mic is that the side-tone is barely existent as when the mic was working I almost had to put it inside the mouth to get it to register and this was with the setting all the way up. The mic does work when using the 3.5mm headphone jack but that is not the point of a wireless headset!