Missing Order Confirmation | Razer Insider

Missing Order Confirmation

  • 15 December 2021
  • 2 replies
  • 17 views
B
A couple of days ago I redeemed some Razer Silver for the Gigantus V2 XXL, and I managed to get the code to actually acquire the good. Later, I bought it on the New Zealand website and everything was successful, including them taking the shipping + tax out of my Paypal account. However, there is nothing in my order confirmations nor did I get an order confirmation. Can anyone please help me out? Thanks
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Z
BribedWhisper35
A couple of days ago I redeemed some Razer Silver for the Gigantus V2 XXL, and I managed to get the code to actually acquire the good. Later, I bought it on the New Zealand website and everything was successful, including them taking the shipping + tax out of my Paypal account. However, there is nothing in my order confirmations nor did I get an order confirmation. Can anyone please help me out? Thanks

Did you already receive your order? If not try this link.
https://store.razer.com/DRHM/store?...zeraus&Locale=en_NZ&ThemeID=30273000&Env=BASE

I also redeemed earlier and got the same issues with you but its already answered by this link which is from other post here in Insider. Hope it helps.
Razer.Speedcr0ss
Userlevel 7
Hey BribedWhisper35 and zhinjikage! Have you contacted our Razer Gold Support Team? If you haven't, please click this link: https://gold.razer.com/ticket-inbox/submit. Once done, please wait for the team to send you a follow-up message via email. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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