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Missing RMA

Discussion in 'Razer Support' started by JackSch, Dec 6, 2019.

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  1. JackSch

    JackSch New Member

    Hello. I have not gotten my RMA back after 4-6 months of waiting. They say it is ready to send out, but it hasnt been shipped. Any ideas why? It's a Razer Kraken 7.1 v2 that I am waiting on. Thanks!
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    https://insider.razer.com/index.php?conversations/add&to=razer.speedcr0ss
    Hey there! Apologies for the inconvenience. Let me investigate this. Please send me your email address or previous case ID via PM so I can review your account. Let's continue from there.
     
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