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So I bought a blackwidow V3 pro keyboard secondhand and I cannot register it because the site cannot recognise the Serial Number. I have tried replacing the 0’s with O’s and the 1’s with I’s and that didn’t work. Also my product number seems to be missing a few digits. I took a picture but I’m a bit hesitant on posting it publicly.I’ve had no problem registering my other products and I’m a bit unsure about how to contact support since the SN wont register properly so I cannot submit it for a help request - any help would be amazing, thank you :)
Hey, I have a problem with my blackshark v2 pro (2023) when I wanted to set my microphone in Razer Synape and test whether everything worked. I couldn't hear myself on Discord, but I can definitely hear myself without the settings I made have. On my old PC I was always able to hear myself in Razer Synapse during the microphone test without any problems. Unfortunately, on my new one, i dont anyone have a solution?
This post is in reference to the newly released Blackshark console-specific headsets, and their spatial audio tech. The XBOX Headset lists THX Spatial, while the PS5 Headset lists Tempest 3D.However, I was under the impression that Sony's Tempest 3D Audio is device-agnostic - that any stereo headset can use it since the console is doing the Tempest processing, not the headphones. This is echoed by their marketing materials, and has worked so far with other headsets I’ve used with the system.So if that's the case, wouldn't I be able to use the XBOX headset on the PS5 with the same dongle, and get the same spatial audio support that any stereo headset should get from the PS5 system?I don't know how to directly ask someone at Razer, so this seemed to be the next best option. Thanks for any clarification offered.
Hello, I want to ask. I have an order. But I haven't received it yet. I want to know the reason
Hello. I purchased Kraken v3 Hypersense. Synapse software works successfully. However, when I want to update the headset firmware, I get the "firmware update failed" error. Many people are experiencing this problem. How can I solve it?
I have a Nari Ultimate that keeps on disconnecting whenever it is connected to the ps5 with the dongle. it will stay connected for a couple of minutes then it will get disconnected.
Hi there,Once I log in to Razer Synapse I am unable to use macros or create/link profiles. When im using a guest account everything works fine with one exception, as soon as i turn off my pc everything gets deleted. I had this problem with my old pc (i9-7920x, 32gb ram, 3080) and with my new one (Ryzen9 7950X3D, 32gb ram, 3080) both running windows 11 with the latest drivers. I've already done several clean installs, driver resets etc. I hope someone can help me with this. My Devices:Razer Blackshark V2 ProRazer Goliathus extended ChromaRazer Huntsman V2 AnalogRazer Naga ProRazer Mouse Dock Chroma
The ear pads and upper part leather is broken. What to do?
Help please. I pressed a little hard and now I can't see the activation code and now I can't activate the Kraken x lite headphones
I am planning on washing my ear cups regularly. I took them off and noticed the foam pad that sits on top of the speakers are held to the frame using an adhesive ring. I was wondering if washing will damage the adhesive that is used to hold the foam pad to the frame. I am using a Blackshark V2 Pro 2023 model.
Closed my case with without reason and I sent you pictures
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