Mouse moving way too fast | Razer Insider

Mouse moving way too fast

  • 21 January 2021
  • 1 reply
  • 6 views

So i recently got the viper mini, its a great mouse and I love it to death so I'm just gonna say right here that its still a good mouse and i think i just have a problem with my computer. however, recently the sensitivity just seemed way up and i couldn't play anything at all. so I check the sensitivity on my game and its the same. I think ok, maybe synapse somehow got messed up. I check synapse, and it is the same. I check windows mouse properties and its all the same. then when i tried changing it in synapse, it didn't go down at all. I have tried completely closing synapse, restarting my computer, unplugging and replugging the mouse, and nothing works. does anybody know at all how i can fix this? the mouse has been great and i sincerely believe this is somehow my fault but I still want to fix it.

Edit:
update: i repaired synapse and uninstalled and reinstalled it, still doesnt work

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1 Reply

Userlevel 7
Do you mind sending me screenshots of the Performance tab on Synapse, and do the changes you make on that screen take effect? In any case, please upload the images on GDrive and send me a shareable link along with the serial number of the mouse.

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