Muffled and muddy sound in newly purchased Razer Kraken Headset | Razer Insider

Muffled and muddy sound in newly purchased Razer Kraken Headset

  • 26 December 2020
  • 3 replies
  • 22 views
O
I recently purchased the razer kraken and the sound quality seems to be muffled and muddy. I use it on Xbox. Is there anyway to fix this problem?
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3 Replies

B
I got a Kraken TE, my apple wired earphones create better sound than these. Before I bought these I was using an old pair of Astro A34 that lasted me 3 years. Razer should stay away from the headset game.
J
OPALsmartJungleGreen672
I recently purchased the razer kraken and the sound quality seems to be muffled and muddy. I use it on Xbox. Is there anyway to fix this problem?

Looks like nobody has an answer. Same issue here. I even bought DTS thinking that would help and it didn't. The bass is just muddy, very weird.
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Thanks for initiating this thread. Have you checked if the issue happens while the headset is connected to a Windows PC? Please update its driver if there's an available in Razer Synapse 3.0. Also, click this link and check your headset's firmware is updated.
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